Customer Service Representative (w/m/d) Ihre Vorteile: Permanent employment contract in a dynamic company Company pension scheme, travel expenses, accident insurance Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links Good transport links, thorough onboarding, development opportunities Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support Dies werden Ihre Aufgaben sein: Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlogStock checks and security stock monitoring / maintenanceIdentify, internally escalate and solve any potential delivery problemProactive follow up with customers on purchase ordersBe key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customerLiaise with customer through all steps of the logistic processCustomer claim coordination Ihre Qualifikation: English: Fluent (written & spoken)German: Good working level (written & spoken)Strong interpersonal and telephone communication skillsPragmatic & accountable work style combined with good analytic skills and attention to detailWilling to work according to set proceduresStrive for ownership & task conclusionGood communication skills & good team worker; self-motivated with autonomous work-stylefluency with Excel and experience with data entry and data maintenance in MRP systems ideally OracleBusiness Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export managementIdeally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor) Interested?
At least 5 years of experience in hardware design, with solid practical knowledge in the development of electronic assemblies.Proven experience in EMC testing, pre-compliance measurements, and systematic fault analysis.Good understanding of relevant EMC standards and compliance requirements not necessarily in every detail, but with the willingness to navigate them confidently and solution-oriented.Experience in direct technical collaboration with clients, with the ability to understand their perspective and translate complex requirements into practical solutionsStrong communication skills, both written and verbal, within a technical environmentAnalytical and innovative mindset, committed to sustainably addressing root causes and critically evaluating established approachesHigh level of personal responsibility and structured working style, combined with team orientation and a shared goal of achieving excellent resultsExcellent command of EnglishStructured and independent working approachTeamwork and communication skills What we offer?